Initial Application Timelines
Deficient applications take longer to process due to the Bureau having to create and mail a letter to the applicant to request the missing information. Avoid application deficiencies. Click here to view Common Initial Application Licensing Delays.
The processing time for a paper application that has no deficiencies is 60 days from the date of receipt. Deficient applications increase processing times. NOTE: The Department's Cashiering Office can take up to 14 days to complete their process and forward the application to the Bureau.
As of 07/22/2019, the Bureau is processing applications received by DCA Cashiering Office during the week noted below.
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If you have not heard from the Bureau within 60 days from submission of your application, you may call the Bureau at (916) 322-4000 or (800) 952-5210 or email the Bureau at bsis@dca.ca.gov. Due to high call volumes, the Bureau recommends submitting your application status requests by email.
Working with a Web Print Out
Current law authorizes the following license types to work with a hardcopy print out of the approved license from the BreEZe License Search website along with a valid picture ID while waiting to receive a hardcopy license in the mail.
- Security Guard
- Firearm Permit ONLY FOR a Security Guard
- Repossession Agency Qualified Manager
- Repossession Agency Employee
- Proprietary Private Security Officer